Spinsup Casino Review

Spinsup Casino Review: Video & Real Money Test

How to Sign Up at Spinsup Casino?

1. Click “Play Now” to visit Spinsup official sign up page via a secure link.
2. Enter your first name, last name, email, and password.
3. Choose your country and currency from the dropdown list.
4. Next, enter your phone number for verification purposes.
5. Tick the “checkbox” and click sign up.

Spinsup Payment Methods & Withdrawal Times

Spinsup supports several payment methods for casino deposits and withdrawals. These include credit cards, debit cards, e-wallets, and cryptocurrencies. The minimum deposit limit is $20.

My Experience with Deposits

I deposited $25 using Mastercard (as you can see in the video above). The casino gave me an additional $25 in bonus funds and 100 free spins. So, I had a total of $50 and 100 free spins to play games.

However, I did not use the bonus funds. The reason was the strict 40x wagering requirements. I had to place a total of $2,000 worth of bets. A three day limit was very tight.

Likewise, the max bet limit could have slowed down the process, as I could not simply place a few large bets to clear the requirement. Therefore, I used my deposited funds to test/play games.

Games at Spinsup Casino

Spinsup has hundreds of slots casino games. Majority of these are slots followed by table and live casino titles. Main categories are bonus buy, hold & win, jackpot, instant win, and Megaways.

The live casino section at Spinsup includes game shows, roulette, blackjack, baccarat, and poker.

You can play XXXtreme Lightning Roulette, Crazy Time, Sweet Bonanza Candyland, Mega Ball, Gravity Blackjack, Fun 21, Super Speed Baccarat, Hyper Speed Baccarat, VIP Baccarat, Video Poker, Three Card Poker, Lightning SIC BO, BAC BO, and Super Andar Bahar.

Hands-on Gameplay: Elvis Frog & Sweet Bonanza

Elvis Frog has an RTP of 96%. It is a medium-to-high volatility slot. The maximum win can reach up to 5,000 times the bet. The slot has a colorful and humorous theme with nice graphics.

The game loaded quickly, and I could leverage a few “free spins” round after landing three “star” scatter symbols.

However, I was not lucky enough to merge the middle three reels into one giant symbol reel, which could have led to big wins. Anyways, the gameplay is smooth on both the desktop and mobile version.

I also played Sweet Bonanza Candyland (Live). Although I like this game, it requires a lot of patience to cope with dry spells between big wins or bonus rounds.

The live dealer was friendly. The livestream was good. However, the problem I faced was the RTP dropping to 91.15% for a few bets.

Although the RTP of Sweet Bonanza Candyland is a consistent single value at platforms like 10Bet Casino , I don’t know why it dropped to 91.15% at Spinsup.

Does Spinsup Casino Have a Mobile App?

No, Spinsup Casino does not have a downloadable mobile app. Although the website claims to have dedicated apps for iOS and Android, my review found this to be misleading.

When I clicked the “Install App” button in the footer, it did not download an APK file or redirect to the App Store.

Instead, it directed me to a page with instructions on how to bookmark the website and create a shortcut on the browser’s home screen.

While there is no native app, the casino runs smoothly on mobile browsers. I tested the platform on my phone using Google Chrome, and the gameplay experience was stable without needing to download risky third-party files.

Spinsup Casino Promotions & Bonus Codes

After testing the first offer, I reviewed the rest of the welcome casino package. You can claim bonuses on your next three deposits using codes SPINSUP2, SPINSUP3, and SPINSUP4. These range from 50% to 75% matches. Remember, these also have a 3-day expiry.

Spinsup has offers almost every other day for returning players. For instance, the Tuesday Reload and Friday Fortune are the most accessible. They require only a $20 deposit for match bonuses.

On the other hand, the Thursday Boost require a higher $50 minimum. If you prefer free spins, you can use the Sunday Funday promotion. It grants 50, 100, or 150 spins depending on if you deposit $50, $100, or $150.

While the amounts are big, I did not claim these additional bonuses due to the 40x wagering rules with the 3-day time limit. Indeed, it is very difficult to clear.

License & Security Information

I verified that Dama N.V. owns and operates Spinsup Casino. The company manages several platforms, including crypto-friendly casinos.

It has a valid license from the Curacao Gaming Control Board. The license number is “OGL/2023/174/0082”. You can check and verify this Curacao Casino License on the official site yourself.

When it comes to website security, Spinsup uses the standard SSL encryption to protect players’ personal data. I always say that most Curacao-licensed casinos have looser regulations compared to MGA-licensed casinos or platforms registered with European regulators.

Responsible Gambling Tools

I checked the “Responsible Gaming” section to see what protection tools are actually available for players. Spinsup offers various options, including:

• Deposit Limits
• Loss Limits
• Wager Limits
• Session Limits

However, one downside I notices is that you can’t always set these limits yourself directly in the account settings. You have to contact customer support via live chat and activate them (as per the rules mentioned in the terms and conditions).

Customer Support Experience

I contacted customer support to test responsiveness. However, during my test, I could not reach a human agent immediately.

An “Auto Reply Agent” manages the chat widget. While the bot provided basic information about the welcome bonus and wagering requirements, it was an automated interaction.

Likewise, I noticed a disclaimer in the chat window, which stated “Our Response Times are Slower than Usual.” So, this shows that players do not have access to real human agents.

Well, this bothered me because when I have real problem involving money, I want to reach real people. Unfortunately, this feature at Spinsup is lacking.

Spinsup Casino Reviews on Trust Pilot

Since I am testing this with my own money, I wanted to see if my frustrations were unique or if other players faced the same issues. I checked Spinsup Casino reviews on Trust Pilot to compare my experience with the community.

My finding about the slow support was not an isolated case. Some players have confirmed that withdrawals are late, often taking the full 72 hours to process.

Another player highlighted a major annoyance: the low daily withdrawal limit. One review claimed the casino confiscated €1,000 in winnings generated from free spins, leaving him with only €50.

However, not everyone is unhappy. Some players have praised the VIP team, specifically mentioning a manager named “Chris” who solved their issues instantly.

Final Verdict

Spinsup Casino has a large number of games, including slots and live game shows. Dama N.V. operates the platform, ensuring its level of security. However, the actual player experience is not good.

The 40x wagering requirement with a 3-day deadline makes the bonuses nearly impossible to clear.

Moreover, the 24/7 chat uses AI bots, and the withdrawal times are slow up to 72 hours. I recommend playing here only if you ignore the bonuses and stick to your deposits for gameplay.